Promotion Rules

Effective as of May 25, 2025

SECTION 18 OF PAPAYA GAMING’S TERMS OF USE CONTAINS A BINDING ARBITRATION AND WAIVER OF CLASS ACTION CLAUSE. PLEASE REVIEW THAT CLAUSE CAREFULLY AS IT AFFECTS YOUR LEGAL RIGHTS. NO PURCHASE NECESSARY TO ENTER OR CLAIM PRIZE. A PURCHASE WILL NOT INCREASE YOUR CHANCE OF WINNING.

The following are the terms and conditions of the Papaya Gaming promotions in its games (the “Promotion(s)" and the "Rules"), which are sponsored by Papaya Gaming Ltd. ("Papaya", "us" or "we" or "our") and are made available on Papaya's games (the "Game(s)"). Participation in the Promotions is subject to the provisions below, the Papaya Gaming Terms of Use ("Terms") and Papaya’s Privacy Policy ("Privacy Policy").

By participating in a Promotion held by Papaya, you hereby represent and warrant that you have read and shall be bound by these Rules, the Terms, the Privacy Policy, and any and all other terms and conditions relating to the Promotion. In the event you do not agree to be bound by these Rules, Terms, Privacy Policy or any amendments thereto, you must not participate or otherwise take part in any Promotion.

Capitalized terms used but not defined herein shall have the meaning given to them in the Terms.

1. Eligibility

  1. Eligible entrants must: (i) create a user within the Games (unless otherwise stated in any specific promotion rules); (ii) be eighteen (18) years of age (unless the applicable age of consent in your state of residence at the time of the entry is higher, in which case you must be at least such age of consent) or older; (iii) be eligible under applicable law to participate in the Promotion, as further detailed in our Terms, and not be located in or a resident of countries subject to restrictions under international, national, or local law, including but not limited to Cuba, Iran, Myanmar, North Korea, Russia, Syria, China, and Crimea, Donetsk, and Luhansk in Ukraine; and (iv) access the Promotion through the App(s) on your device. Users who access the Promotion through any external platforms, websites, or sources other than the App(s) are not eligible to participate in the Promotion.
  1. If you reside in Arizona, Denmark, Israel, Louisiana, Michigan, and Sweden, you may not participate in any chance-based promotion as detailed in section 3.1. With regards to skill-based promotions, as detailed in section 3.2: (i) Connecticut residents shall be only eligible to participate in Promotions with prizes valued $200 or less; (ii) Arizona, Louisiana, and Michigan residents will receive prizes in the form of bonus cash equal to the value of the actual prizes. Notwithstanding, Papaya reserves the right to further limit specific Promotions, such as to entrants located in a particular jurisdiction, in which case only users residing in such jurisdiction during the Promotion Period (as defined below) may be eligible to participate in the Promotion. 
  1. If you do not meet the eligibility requirements above, or as otherwise established in connection with a specific Promotion, your entry to a Promotion shall be void.  EACH PROMOTION IS VOID WHERE PROHIBITED OR RESTRICTED BY LAW. Employees, independent contractors, officers, and directors of Papaya, any of its affiliates, subsidiaries, advertising, promotion, and fulfillment agencies, and legal advisors, and their immediate family members and persons living in the same household, are not eligible to participate in the Promotions. 
  1. Papaya reserves the right to ask you at any time to provide us or our designated third parties with additional information such as, but not limited to, proof of your age, identity or residency in order to participate in any Promotion. You agree, on-demand, to present Papaya, or any third party on its behalf, with valid documentation to our satisfaction. If you are unable to provide satisfactory documents, we may exclude you from the applicable Promotion and any prizes or privileges may be forfeited without compensation of any kind. You hereby irrevocably waive any claims or rights in connection with any such exclusion or forfeiture.

2. How to enter a Promotion

  1. During the period of any specific Promotion (the “Promotion Period”), you can enter the Promotion by using the Games and following the links and instructions for entering the Promotion. The description of the Promotion may be available within the Games or via an external document, which can be accessed during the Promotion Period through a pop-up presented to you when entering the Promotion, or can also be accessed from the lobby page in each Game ("Promotion Pop-Up"). Papaya will publish the specific Promotion Period as part of the description for each Promotion.
  1.  You must enter the Promotion during the Promotion Period of the relevant Promotion in order to be eligible to win applicable prize(s). Papaya or our affiliates’ systems will be used for determining when the Promotion Period of a certain Promotion has commenced or concluded, and such determination shall not be disputed for any reason. 
  1. Entries that are determined to be fraudulent will be considered void, and the person making such entry may be barred from participation in the Promotion and, in Papaya’s sole discretion on a case-by-case basis, banned from participation in any future Papaya Promotions or Services. 
  1. Providing proof that you have sent or submitted an entry does not guarantee that we have received it. You acknowledge that we are not responsible for any entries that were not received, acknowledged, or processed, for any reason whatsoever. Additionally, any entries received before or after the specified Promotion Period will not be considered valid. 
  1. Papaya reserves the right, at its sole discretion, to disqualify any individual who is found to be (i) acting in violation of these Rules, any specific promotion rules, or the Terms; (ii) engaging in unsportsmanlike, disruptive or abusive behavior intended to disrupt, interfere with, or undermine the legitimate and fair operation of the Promotion; (iii) annoy, abuse, threaten or harass any other person; or (iv) engaging in any form of cheating, fraud, deceit, dishonesty, or other misconduct. If any such behavior is discovered before a prize has been awarded, Papaya reserves the right to withhold the prize in its entirety. If discovered after a prize has been awarded, Papaya reserves the right to revoke the prize and require the participant to return the prize (or provide equivalent compensation) to us immediately upon receipt of our demand to do so.
  1. Use of robotic, mechanical or other forms of pre-programmed or automated entry methods is strictly prohibited and may result in your disqualification from the Promotion or future use of the Services. Entrants should not use such manipulation tools, and Papaya reserves the right at any time (in its sole discretion), to implement measures to prevent or block automated entries. Papaya is not obligated to monitor for automated participation and assumes no liability for such activity.
  1. You may not use multiple email addresses, accounts or identities or any other similar method in order to participate in any Promotion. An email address shall be considered to belong to the person using such email address to register his account.

3. Promotion Types 

  1. To the extent a Promotion is chance-based and consists of a draw, the following terms will apply:
  • Depending on the specific promotion, players will be entitled to one ticket to participate in the draw for: (i) each USD/EUR/GDP (as applicable to you) of deposit made or paid entry fee (as detailed in the specific Promotion); or (ii) finding and tapping on free tickets appearing in the Services, within the Promotion Period. 
  • All amounts deposited or paid as entry fees will be rounded up to the next whole number for the purpose of ticket entitlement.
  • You may also enter into the Promotion by contacting Papaya during the Promotion Period via the email address detailed below. The subject of the email must include "Free participation request – [NAME OF PROMOTION] Promotion". The email must contain your username, phone number, email address and date of birth. Provided that such valid email (i) is associated with your account registered to our Services, and (ii) is received by us during the applicable Promotion Period for the relevant Promotion, each valid email received will allow you to receive one ticket into the Promotion. 

To the extent multiple draws take place in a single Promotion, players may participate in all draws; however they will only be eligible to win in one draw. 

  1. To the extent a Promotion consists of a skill-based competition, Papaya will provide details regarding the nature of the competition within the Services or in specific Promotion terms. These details can be accessed during the Promotion Period through the Promotion Pop-Up.
  1. Papaya shall not be liable for any problems that occur during the entry process, including without limitation, late, incomplete, delayed, undelivered, or misdirected entries, and shall not have any obligation to advise you of an incomplete, invalid, or undeliverable submission. No other form or method for submitting an entry will be considered, unless otherwise set forth in a specific Promotion description.

4. Prizes and Selection of Winners

  1. The manner in which a winner is selected may vary depending on the Promotion, and will be detailed in the description for each Promotion, or as otherwise posted via our Services, which can be accessed through the Promotion Pop-Up. In case of a draw, winners will be selected at random via a fair automated computer system. Our decisions regarding the administration and operation of any Promotion, including, without limitation, the selection of potential winners from all eligible participants are final and binding in all matters related to the Promotion. Prizes will vary from one Promotion to another and will be indicated in the description for the applicable Promotion. Odds of winning any Promotion will depend on the total number of eligible entries received for such Promotion.
  1. To comply with applicable laws and facilitate the distribution of prizes, if you are selected as a winner, you may be required to provide certain information, including but not limited to your first name, the first letter of your last name, city and state. We may also request additional information as needed to meet legal obligations or complete the prize distribution process.
  1. If a prize, or any portion thereof, cannot be granted for any reason, we reserve the right (but not the obligation) to substitute such prize for one of equal or greater value. 
  1. All prizes are offered "as is" without warranty either expressly or in an implied fashion. All prizes are personal and you are not allowed to transfer or substitute any prize received from participating in a Promotion. 
  1. You shall be solely responsible for any taxes or fees associated with your receipt of a reward. Any and all taxes on a prize, and any other expenses not explicitly stated herein, are the sole responsibility of the prize recipient.
  1. Third party terms and conditions may apply to certain prizes, where applicable, and your acceptance of such terms and conditions may be required to be rewarded with the prizes.  You acknowledge that Papaya has no connection or liability to such third parties. Any complaints or issues that you may have with regard to such third parties should be directed to such third parties. 
  1. To obtain the first name, last initial, city and state of the winners, send a separate self-addressed, stamped envelope marked "Promotion Winners List – [ENTER PROMOTION NANE]” to us (contact details are available below). Requests for winners list must be received no later than 90 days from the Promotions' end date (residents of Vermont and Washington need not include return postage). 

5. Notification and Claiming Prizes

  1. For Canadian residents: Any selected winner in chance-based promotion who is a resident of Canada must correctly answer, without assistance and within a prescribed time limit, a mathematical skill-testing question to be eligible to receive a prize. The selected winner must also be reachable within five (5) days of the Promotion, and complete and return any required documentation within the time specified by Papaya. Non-compliance with any of the foregoing will result in disqualification and forfeiture of the prize.
  1. Papaya will notify each potential winner by sending a notification within the Services or via the contact details provided by the potential winners, within 10 days from the selection of winners. 
  1. Except where legally prohibited, the potential prize winners may be required to sign and return, within 7 days of being notified, an affidavit/declaration of eligibility, liability and publicity release (“Affidavit”) in order to claim their prizes.
  1. We will make three (3) attempts to contact the potential winners within five (5) business days. If we are unable to contact the potential winner within the specified time frame, or if such potential winner fails to sign and return the Affidavit, or is otherwise disqualified or does not comply with these Rules or the Terms, Papaya may forfeit the prize and grant it to another winner. 
  1. It is your sole responsibility to notify us in writing if you change your email address during the Promotion Period. 
  1. If any potential winner is required by any applicable law, these Rules, or by any other rules for any applicable Promotion to comply with additional conditions or requirements in order to participate in the Promotion and receive the prize, such potential winner must fully comply with such requirements within the time set by us as a condition to receiving the prize. 
  1. Prizes will be delivered to winners up to 10 business days from Papaya receiving all information required and winners complying with all conditions and requirements, unless Papaya, in its sole discretion, has any reason to believe the winner is not eligible to participate in the Promotion or to be awarded the prize.
  1. If you win a prize, you may be required to take part in reasonable publicity, including in publicity events taking place after the Promotion Period. By accepting the prize, you agree to participate in any reasonable publicity, as required by Papaya, without any additional payment or consideration.

6. Limitations of Liability and Release

  1. By entering into a Promotion, you agree to release, indemnify, and hold harmless Papaya, and its respective parents, subsidiaries, affiliates, distributors, suppliers, and advertising, promotional and judging organizations and each of their respective employees, officers, directors, shareholders, and agents (collectively, the “Releasees”) from and against any and all third-party claims, actions, damages, losses, liabilities, costs, expenses, injuries, or causes of action of any kind that in any way now or hereinafter may arise from or relate to the Promotion, including without limitation (i) the administration of the Promotion, such as typographical, printing, seeding, human or other errors relating to or in connection with the Promotion, the processing of entries, the announcement of the prize or any related materials, inaccurate, fraudulent, incomplete, illegible, late, lost, stolen, misdirected, undelivered, incomplete, or damaged entries, any delays in delivery or lack of availability of the prize or prize materials; (ii) your participation in the Promotion offered by Papaya or your acceptance or use of a prize, or participation in any prize related activities, including, without limitation, any travel related thereto, and death and bodily injury (including emotional distress), due in whole or in part, directly or indirectly, to participation in the Promotions or any Promotion-related activity and for any claims or causes of action based on publicity rights, defamation, or invasion of privacy; (iii) any error, omission, interruption, deletion, defect, or delay in operation or transmission on the Services; or (iv) liability, loss or damages arising from or in connection with participation in the Promotion, the awarding, receipt, or use or misuse of any prize or participation in any prize-related activities. 
  1. By entering into a Promotion, you agree to indemnify, defend and hold harmless the Releasees from and against any and all claims, expenses, and liabilities (including reasonable attorneys/legal fees) arising out of or relating to your or any other user’s participation in the Promotion.
  1. In no event will the Releasees be responsible or liable for any damages or losses of any kind, including indirect, incidental, consequential or punitive damages, other than your actual out-of-pocket expenses arising out of your participation in a Promotion. Without limiting the foregoing, the Services and Prizes are provided “as is” without warranty of any kind, either expressed or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose or non-infringement. Some jurisdictions may not allow the limitations or exclusion of liability for incidental or consequential damages or exclusion of implied warranties so some of the above limitations or exclusions may not apply to you. In such cases, our liability will be limited to the fullest extent permitted by applicable law.
  1. By accepting the prize, the winners irrevocably release and forever discharge Papaya, its successors, assignees, and licensees from any future claims arising from the Promotion, the Services or the prize. By accepting the prize, the winners agree that they will not assert or maintain against Papaya, its successors, assigns and licensees, any claim, action, suit or demand of any kind or nature whatsoever, including but not limited to those grounded upon invasion of privacy, rights of publicity or other civil rights, or for any reason in connection with their participation in the Promotion, the Services or accepting the prize.

7. Sponsor

  1. The Promotions are not endorsed by, affiliated, or associated with, maintained, or sponsored by any third party other than Papaya. All products, services and company names referenced or included are the registered trademarks of their original owners. The use of any mark, name, image, or likeness is for identification and reference purposes only and does not imply any association with the trademark holder, respective individual, or their brand. Papaya expressly disclaims any affiliation with any third-party trademarks or rights of publicity referenced or included in the Promotions or related materials. The use of any mark, name, image, or likeness is not intended to mislead, confuse the customer, or infringe on the copyright, rights of publicity, or trademark of any third party. Such use in no way indicates any relationship with any third party, nor does it signify that any such third party is the source of, endorses, approves of, or sponsors the use of the Promotion or our Services. 

8. General

  1. By participating in any Promotion, you hereby consent to Papaya’s usage of any one or more of the following for on-air broadcast, online usage or for any other advertising and promotional purpose in any medium whatsoever without payment of any additional consideration: Entrant’s name; voice; likeness; biographical information; participation in the Promotion; prizes won; and the substance of the entrant’s entry form or any other Promotion submissions. Each entrant hereby grants Papaya a perpetual, unlimited, non-exclusive, royalty-free, right and license to use any or all of the foregoing in any manner as determined by us in our sole discretion. All processing of personal data by us will be made in accordance with the terms of our Privacy Policy.
  1. Without limiting the foregoing, in the event Papaya is prevented from continuing with the Promotion as contemplated by any event beyond its control, including, without limitation, a force majeure, fire, flood, epidemic or other national health emergency, earthquake, explosion, labor dispute or strike, act of God or public enemy, satellite or equipment failure, riot or civil disturbance, terrorist threat or activity, war (declared or undeclared,) or any federal, state or local government law, order, or regulation, order of any court or jurisdiction, public health crisis, or other cause not reasonably within its control, then Papaya shall also have the right to modify, suspend, extend or terminate the Promotion with or without notice.
  1. To the extent permitted by applicable law, Papaya reserves the right to: (i) modify, alter, or change the Rules, regulations, and prize amounts of any Promotion; (ii) modify, alter, change or cancel the Promotion, at any time in its sole discretion, with or without prior notice. Notwithstanding the above, Papaya will make reasonable efforts to make changes to the Rules or the Promotion known prior to the beginning of a Promotion. You acknowledge that you shall be responsible for staying up to date with any and all changes made to the Rules or a Promotion. In the event of modifying a Promotion, your continued participation in the Promotion constitutes acceptance of the modified Rules.
  1. Any and all disputes under these Rules shall be resolved in accordance with the requirements under the Terms.
  1. Papaya reserves the right to: (i) terminate or declare any Promotion null and void and rescind any prize, if, in its sole judgment, the Rules or the integrity of the Promotion have been violated or compromised in any way, intentionally or unintentionally by any person, whether or not a participant in the Promotion; (ii) alter or amend these Rules at any time; or (iii) stop or conclude any Promotion at any time without prior notice. Material changes to these rules will be posted on the Services, when practical.
  1. Papaya shall be the sole arbiter in all matters relating to any Promotion and the interpretation of these Rules. The decisions of Papaya will be final as to all matters, including, without limitation, whether any entry submitted is valid or not.
  1. To the extent a Promotion has in place specific promotion terms, and in case of a conflict between these Rules and the specific promotion terms or the Terms, the order of precedence shall be as follows: (i) specific promotion terms; (ii) Rules; and (iii) Terms.

9. Contact Us

All Promotions offered on and through the Services are sponsored by Papaya. If you have any questions regarding the operation or offering of any Promotion, please contact us at: support@papaya.com

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